Insurance services solutions
Insurance experts
We recognised in 1991 that the insurance market had started to change radically in respect of the relationship between insurance products, the suppliers and their customers. The introduction of a direct relationship between insurers and the consumer, with the accessibility offered by a telephone based operation, greatly improved on the speed of service and the variety and flexibility of the products that the insurance market could offer.
Over the course of the next decade we developed a range of high quality legal services to support the changing market, and to identify opportunities for new and evolving products. Irwin Mitchell’s insurance service now undertakes work on behalf of most of the major insurers, including high street names, who utilise our expertise to deliver excellent products and service to their customers.
Why choose Irwin Mitchell insurance services?
Insurance law legal advice
Years of practice has seen us establish a considerable reputation in motor, home and public liability claim areas, and a market leading legal expenses insurance service. Our success is founded not only on the approach and thinking that underpins the firm as a whole, but particular commitment in the insurance services team to:
Making great use of our resources: now one of the top 10 UK law firms, we have access to a comprehensive range of complementary legal services. With almost 2,000 employees in offices in Birmingham, Leeds, London, Newcastle and Sheffield, we have the scale, scope and resource to support the activities of our sizeable insurance clients, including one of the biggest personal injury teams in the country. We believe that our size and structure allows us to enter into a true partnership with our insurance clients where we can provide a genuinely cost-effective service.
Maintaining a progressive approach: we approach our work with commercial pragmatism, always looking for ways to stay ahead of the game. We use clear procedures and state of the art technology for managing and tracking cases and monitoring communications in over 60,000 claims annually.
Living up to our reputation as a leading provider: in the last 10 years we’ve really gone through considerable growth, thanks in part to the development of the market, but no less attributable to our own evolving expertise. We now supply leading consumer brands, such as The HBOs Group (Esure, First Alternative, Sheila’s Wheels, The RBS Group (Direct Line, Churchill), Norwich Union, Liverpool Victoria and Zurich with our services.
Our service to insurers
In our recent history, developing of services to our insurance clients, we’ve taken every opportunity to hone our products and services and make the best of any chances to improve. This steady review and development has created highly specialised, experienced units to deal with:
- Settling claims before litigation
- Defending actions brought against policy holders
- Recovering policy holders uninsured losses
- Recovering the insurer’s outlay
- Processing claims by way of Alternative Dispute Resolution
- Handling large loss claims
- Advising on policy interpretation
- Providing advocacy for inquests and criminal prosecution
- Arbitrating on disputes between policy holders
- Advising on health and safety issues
These units apply their expertise in:
- Insurance cover in relation to motor, home and public liability claims
- Before the Event legal expenses insurance cover for motor, home, family legal protection and commercial legal expense insurance claims.
Our 24/7 legal advice line
As an additional level of service to your clients, we offer access to our 24/7 legal advice line. Anytime of the day or night your clients can call and check progress on their case, or request specific information relating to the claims process. This is often a real chance to give peace of mind and reassurance in what is often a confusing and difficult time.
Call us now on 0870 1500 100 to arrange a consultation, or use the links above to drop us a line.